User can’t find a recently accessed File
If a user can’t find a file(e.g word document, excel spreadsheet or PowerPoint Slide) that was recently accessed/created. Going to the “Recent” tab in the home page of the respective application will have the file present.
1. Open the application.
- The application should open to the home page.
2. In the home page look for the “Recent” tab.
- The file should be present. Click on the file to open it.
3. To know the location of the file.
- Once the file is open, Click on the file title at the top mid corner of the screen. The file location should be present. Here the location of the file can also be changed.