User Guide - Migration Weekend

Table of Contents

Timeline. 1

What to Expect 1

Email Migration Weekend. 1

Computer Migration Weekend. 2

Teams Migration. 2

SharePoint Migration. 2

Questions and Answers. 2

1. Do I need to do anything to access my new account?. 2

2. Will I lose all my emails?. 3

3. My current authenticator app is Duo, will this change once the migration is done?. 3

4. SharePoint links are not working anymore, how do I fix this?. 3

5. Teams channels now have “MST” at the beginning of the name, can this be changed?. 3

6. Can I still use Teams to share files with customers?. 3

Timeline

Email migration weekend is scheduled on August 16^th, 2024
Computer migration weekend is scheduled on August 19^th, 2024

What to Expect

As part of the ATS acquisition of Odyssey VC, the IT migration will ensure that we all adhere to the same standards and improve collaboration as we work together. The first step will be migrating Odyssey’s Microsoft 365 tenant. This involves copying all data (user accounts, mailboxes, Teams channels, SharePoint sites, etc.) from the Odyssey tenant to the ATS tenant. Once all data has been copied, all new data will be redirected to the ATS tenant.

Email Migration Weekend

We will start migrating Odyssey data, which includes email addresses, SharePoint sites, Teams channels, etc., on August 16^th, 2024 Email access will be temporarily disabled while we initiate the migration process. This means that you will not receive or be able to send any new emails during the specified downtime period. Emails sent to you or by you will be placed on hold until the downtime period concludes. Once the migration is complete, emails will no longer be held, and delivery will resume as usual.

Computer Migration Weekend

During computer migration, computers will be moving to the ATS domain. This move will not affect any of your files, applications, etc. Instructions on how to initiate this step are documented in “2 - User Guide - Computer Connectivity”.

Teams Migration

During the email migration weekend, Microsoft Teams data will be copied over to the ATS tenant. This data includes (*chat history, channels, shared files, etc.). Per ATS policies, Teams channels will have the prefix “MST-” included at the beginning of the name. For example, the Teams channel “Sales” will be renamed to “MST-Sales”. Additionally, external file sharing with customers will be disabled on all Teams channels. File sharing and collaborating with customers must be done in SharePoint instead of Teams. SharePoint sites for external customer collaboration can be created upon request.

SharePoint Migration

Odyssey’s SharePoint sites will be copied over to the ATS tenant during the email migration weekend. SharePoint permissions, data, logs, etc., will all be copied over. The URL for these sites will change from https://odysseyvconline.sharepoint.com/ to https://atsautomation4.sharepoint.com. Additionally, all sites will be renamed to have a prefix of “ATS-Odyssey-“ for internal sites and “ATSE-Odyssey-“ for external sites. For example, the SharePoint site https://odysseyvconline.sharepoint.com/sites/HR will become https://atsautomation4.sharepoint.com/sites/ATS-Odyssey-HR

Questions and Answers

Do I need to do anything to access my new account?
1. Yes, once the email migration is complete, you will need to follow the steps outlined in the '1 - User Guide - Email Connectivity' document to access your new account.
Will I lose all my emails?
1. No, all the emails will be copied over to your new account. This includes meetings, emails sent, deleted items, folders, filters, email signatures, etc.
SharePoint links are not working anymore, how do I fix this?
1. You will need to edit your bookmarks and update the URL to point to the new ATS tenant. For example, the site https://odysseyvconline.sharepoint.com/sites/HR will no longer work, and the URL will need to be updated to https://atsautomation4.sharepoint.com/sites/ATS-Odyssey-HR
Teams channels now have “MST” at the beginning of the name, can this be changed?
1. No, ATS has a policy to add “MST” as a prefix to all Teams channels to eliminate duplicate name entries and to distinguish Teams channels from SharePoint sites
Can I still use Teams to share files with customers?
1. No, customers can be added to Teams channels, but they cannot download any files. To share files and collaborate with customers, an external SharePoint site must be created and utilized.

Who should I contact for help?
1. Shane Duffy (duffys@odysseyvc.com)
2. Daniel McIntosh (dmcintosh@atsautomation.com)
3. Tom Sayeau (tsayeau@atsautomation.com)